Quality of Life at Work (QWL) can be used to help organisations rebuild, recover and reinvigorate their multivariate work organisation designs and formats, with the aim of raising staff satisfaction levels and, consequently, increasing company productivity as a result of greater employee participation in the processes related to their work. To a certain extent, the term QWL has been used to describe a concern to rescue "humanistic and environmental values, which have been neglected in favour of technological progress, productivity and economic growth" (FERNANDES, 1996). This scientific collection covers studies with different perspectives on QWL, applied in the most varied organisational contexts and which were the fruit of research into Management, Behaviour and Organisational Competences, carried out by students on the Bachelor's Degree in Administration and Accounting, and Specialisation in Public Management.
The author and organiser of this book has a degree in Psychology (1981), a Master's and Doctorate in Administration from the Federal University of Paraíba (1992) and (2003). She is a professor at the Federal Institute of Education, Science and Technology of Paraíba (IFPB) and works in the areas of Organisational Psychology and People Management.